National Accounts Group Manager - Off Premise
2023-11-17 | po-021761
Company description
An American based company, one of the largest in the spirits and wine business.
Responsibilities
Team leadership and people development
- Inspire and lead a 5 person team
- Set & communicate priorities and KPIs
- Ensure effective collaboration within the team, together with other departments
- Develop team members through goal setting, feedback, and coaching
- Conduct periodic talent assessments and develop individual development plans
Commercial strategy & planning
- Build a 360° understanding of customers (strategies/priorities, competitor, customer/shopper)
- Develop & execute channel/customer strategies & plans for distribution, visibility, pricing and
- promotion
- Collaborate with Insights, Trade Marketing, RGM and Sales Planning & Operations to prioritize listing opportunities, develop the promotion/activation calendar, and prepare national plan presentations
- Communicate strategies & plans and gain alignment within Sales and other functions
- Maintain accurate rolling sales forecasts by customer in close collaboration with Integrated
Business Planning
- Set annual targets and allocate resources by customer, with KPIs to measure results
- Develop tools & guidelines for KAMs to drive profitable business growth
- Analyze results, capture learning and assess issues & opportunities on an ongoing basis to pursue continuous improvement
Customer Management
- Build and continuously improve relationships with key accounts, leading to closer collaboration and win-win solutions that create joint value for the company and customers. Become preferred supplier
- Oversee negotiations with key customers, using category-based brand selling
- Plan and negotiate performance incentives for customers
- Execute distribution and promotion/activation plans
- Provide regular communication of relevant information on customer strategies & priorities, Competitor activity, category trends, opportunities & threats to respective stakeholders
- Analyze the effectiveness of trade promotions & activations; recommend improvements
- Provide clear, well supported explanations on performance drivers by customer
Capabilities DevelopmentCapabilities Development
- Lead the company's Commercial Way deployment across the National Accounts team
- Work with Trade Marketing to develop tools and programs to maximize the availability, visibility, and promotion of our brands
- Assess commercial capabilities for key customer management; identify and prioritize areas for improvement
- Collaborate with Sales Planning & Operations and HR on team and individual training needs
- Be a center of excellence for customer management within the company Japan
Budget management and business administration
- Deliver annual revenue and profit targets
- Work closely with Sales Planning & Operations and Finance to manage annual budgets and monitor spending & commitments versus plan
- Allocate resources by customer
- Develop dashboards and reports to provide visibility on plans and performance
- Prepare analyses, reports and recommendations to share with colleagues in Sales, Marketing,
Finance, and Supply Chain
- Ensure consistency, efficiency and effectiveness of processes within National Accounts team and across sales organization
Requirements
- High School/GED/Secondary School
- 10+ years of progressive sales roles
- Key account management in FMCG or alcohol industries
- Extensive experience managing & negotiating with major wholesale and retail customers at national headquarters level in Japan
- Ability to develop and use data and customer understanding to drive growth
- Team & people management, with demonstrated leadership skills
- Fluent Japanese
- Prior experience in premium and super-premium wine & spirits in Japan
- Experience working in international companies, particularly US or European
- Ability to communicate effectively in English
- Strategic & critical thinking
- Business & commercial acumen and judgment
- Fact based approach to decision making, making effective use of data & insights
- People management & development
- High honesty and integrity
- Drive for results, with a problem solving mindset
- Ability to build productive relationships at all levels both internally and externally
- Collaborative team player, with conflict management skills
- Adaptable, flexible and resilient in moments of change or ambiguity
- Self-starter; initiative to identify opportunities and propose improvement in plans and processes
- Compelling communication & influence
- Lead
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Job Summary
Consumer Goods & Retail
Industry
Japan
Location
13.8 Million
Salary
Manager
Job level
Contacts
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