Area Manager, Sales Areas
2023-01-16 | po-021350
Company description
One of the largest German automotive financiers providing leasing, finance, and insurance products for the needs of vehicle and motorcycle owners.
Responsibilities
Target Setting and Achievement
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Agree with dealers annual and monthly sales targets by model and at outlet level
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Monitor dealer performance and provide consultation and coaching to dealers to achieve agreed targets
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Identify, define and implement development needs for dealers using BSC and other steering KPIs
Business Planning
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Convince dealers to make financial, personal, and process investments to realize the market potential and achieve a sustainable business growth and ensure dealer’s business plan reflect this approach
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Ensure dealers are following Group CI and in alignment with future direction of Retail Next
Dealer Marketing
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Work with marketing team and dealers to establish marketing plan to acquire conquest customers and activate existing customers and prospects
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Convince dealers to explore new media opportunities and channel (e.g., SNS), and new technology (e.g., CitNOW, SEAF-ONE)
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Work with dealers to study competitors’ activities in the area and ensure to take actions to gain and protect segment market share
Customer Journey
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Work with Customer Support to ensure continued improvement of NPS in all areas
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Review customer feedback, identify issues to improve sales processes
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Support dealers to grow customer centric culture at dealership
Area Management
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Take a leadership of area team in the respective area to ensure common understanding of the Group strategy and a uniform message to dealers. Represent the area
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Organize area/ block meetings to ensure regular exchange of opinions between BMW Group Japan head office and dealers
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Bring dealer feedback to BMW Group Japan head office and keep them updated on the responsible area’s market situation and dealer issues
Requirements
- BA in business administration or equivalent
- 3-5 years of leadership experience in one or more of the following: Sales, Customer Support, Marketing
- Prior experience in area management in the automotive industry, or other dealer facing role highly preferred
- Passion toward the brand
- Logical thinking
- Negotiation, presentation and communication skills in general
- Leadership, strong sense of responsibility and ownership
- Working knowledge of Microsoft applications (Word, Excel, PPT) and general system literacy
- English
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Job Summary
Financial Service, Banking, & FinTech
Industry
Japan
Location
8 -12 Million
Salary
Manager
Job level
Contacts
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