Sales Staff

Brand Ambassador

• While maintaining the value and image of the company, we will interact with customers as a representative.

• We will continue to have and learn company information in order to deliver news to our team and customers.

 

Client and Sales Management

• We ask our customers to carry out a "sales ceremony (welcome, inquiry, proposal, closing, service, follow-up)" to bring back a good image of Loewe and have a memorable experience.

• We welcome customers when they enter the store to ensure an appropriate sales floor environment and improve sales. We want our customers to have a good purchasing experience by having appropriate sales talks and being close to their feelings.

• Hold a "sales ceremony" and ask customers appropriate questions. Use product knowledge to suggest different options to customers and explain the benefits of purchasing the product as needed.

• Properly manage returns and incidents (defective, etc.) by providing information that customers should know.

• We constantly update your information using the client book. By coordinating with CRM, we invite appropriate customers to the event.

• By building close relationships with customers and understanding their tastes, we will propose new products and guide events.

• We will work on various different events, create strong bonds with our customers, and collect information from our customers. Also, use that information for new events.

 

Operational Management

• Understand and take concrete actions to improve KPI and achieve goals.

• Fill in the sold products so that there is no space on the display according to the VMD guideline.

• Organize your stock to streamline your sales process and provide better customer service.

• We will review the monthly inventory status and work with the logistic team to secure the necessary inventory.

Collaboration

• Create a good atmosphere in the store by maintaining good relationships with colleagues and being actively involved.

• Spare support for team members when needed

• High school graduate or above (fashion school is also desirable)

• Japanese 

• 1-2 years of sales experience

• (Sales management system used in stores, etc.) Willing to do IT work