Client Service Representative
2021-08-29 | po-020766
Company description
The world’s foremost authority on diamonds, colored stones, and pearls. A public benefit, nonprofit institute, the leading source of knowledge, standards, and education in gems and jewelry.
Responsibilities
Looking for a Client Service Representative who will play an important role as a bridge between the company and clients. This person will be responsible for general customer support (all channels such as telephone, face to face, email, etc.) and will manage and update report logs as well as support other departments if necessary.
Requirements
1. 2 years or more of customer support (face-to-face, telephone, etc.) experience.
2. 2 years or more of office work experience such as general affairs.
3. Team player.
4. Those who have self-management ability and can carry out their duties responsibly and reliably.
5. Welcome to those who are interested in minerals and gems.
6. High school graduate or equivalent curriculum or higher completed.
7. Basic PC skills (Excel, Word) * Those with high IT skills are welcome.
* Reading and writing beginner-intermediate English proficiency required (basic speaking is required for answering phones).
Preferred skills
8. Basic knowledge of trade affairs.
9. Experience in warehouse management and inventory management.
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Job Summary
Others
Industry
Tokyo
Location
3 - 4.2 million
Salary
Entry
Job level
Contacts
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