Sr. Manager, Under the Roof Planning
2023-03-14 | po-021437
Company description
The leading global US based e-commerce company that offers a range of products and services, operating in over 15 different countries with over 341,000 staff.
Responsibilities
1. Own our 13-week and long-term capacity planning cycles
Build capacity plan based on volume plans published by the demand planning team.
2. Influence last mile network hiring strategy and ensure capacity is enough to meet demand considering with volatility of demand.
3. Build strategies that will build the right staffing plan to support upside in package demand while optimizing for cost speed and service performance.
4. Provide a long-term vision on building process to support rapid growth in the last mile business.
5. Work cross-functionally and understand the long-term requirements of all programs that leverage the last mile network.
6. Build relationships with tech partners and influence the tech leaders to solve complex business problems by collaborating to build the right tech road map for the capacity planning team.
7. Interact with senior-level audiences (including directors and VPs) from both internal and external teams.
8. Develop the last mile planning process, tools, and models along with deep insights on the last mile network.
9. Deliver high quality customer experience while minimizing cost and improving fulfillment speed.
10. Work with Senior Leadership (VP level) from various partner teams to drive alignment with business stake-holders.
Requirements
1. Bachelor’s Degree or equivalent work experience.
2. 10+ years of professional experience in business analytics, operations, capacity planning, or transportation industries.
3. Experience with managing complex programs/projects that requires working with multiple stakeholders across the organization.
4. Experience managing people managers; Rich experience with talent review, coaching, org development planning.
5. Business level English.
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Job Summary
IT, Internet, & eCommerce
Industry
Japan
Location
18-30 Million
Salary
Manager
Job level
Contacts
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