Customer Service Manager/Assistant Manager (Program Coordinator)
2023-03-14 | po-021427
Company description
The global leader in electronic testing for regulatory and certification boards.
Responsibilities
1. Experience in managing a small team including a third-party vendor
2. An individual contributor as well as a team-player
3. Self-motivated, shows initiative and has a strong sense of responsibility
4. Positive attitude and a motivator
5. Display willingness to learn/fast learner
6. Customer focused
7. Ability to work in a fast pace global environment with a good understanding of both Japanese and global work cultures.
Requirements
1. Bachelor's Degree
2. IT knowledge and skills (preferred but not required)
3. Proficient in MS Office especially Excel & Word (required)
4. Minimum of 2~3 years’ experience in a Operations, Customer Service and/or other related industry as a team leader or manager with proven exceptional customer service skills
5. Proven written/spoken skills and verbal communication skills in both English and Japanese
6. Comfortable in working and multi-tasking in a fast-paced work environment
7. Strong individual and team management, problem solving and task/business decision-making skills
8. Has a good sense of judgment and being able to prioritize/allocate tasks depending on the impact and urgency
9. Has flexibility and adaptability to change depending on the needs of the business, team and is supportive of companywide goals and objectives
10. Has a proven disciplinary and performance track record
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Job Summary
Consulting
Industry
Japan
Location
6 - 9 Million
Salary
Manager
Job level
Contacts
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