Sr. Data Analyst, Risk & Collections

2022-07-26 | po-021098

Company description

Leading Payments service with the mission to spread trust through society and to give people room to dream. Company offers instant, monthly-consolidated credit to consumers by removing hassles from payment and purchase experiences.

Responsibilities

Work alongside existing credit policy team and lead ongoing efforts to enhance collections strategy as product offering and customer base continues to evolve.
Analyse the performance of and recommend changes to collection policies and strategies that will result in reducing delinquency roll rates and losses
Incorporate bureau and other external data to further enhance the credit strategy
Work with Collections operations team and other key stakeholders to implement collections strategies, including process improvements and technology enhancements
Develop effective MI reporting for and communicate the impact of collections strategies, and initiatives
Identify areas to reduce cost of collections without negatively impacting collections performance
Ensure appropriate systems and infrastructure are in place to track, evaluate and support collections strategies and tests
Research industry best practices; make recommendations accordingly
Establish collaborative relationship with cross-functional team to move collections strategies forward

Requirements

Bachelor’s degree or higher, preferably in a quantitative field, or equivalent experience
More than 3 years work experience in a related role (data science, data analysis, business intelligence)
Proven experience extracting insights about user behavior and applying findings to drive changes in the business
Ability to translate complex technical findings into actionable business insights for non-technical audiences
Past experience with credit risk or debt collections a strong plus
Fluent in Japanese
Business proficiency in English
Experience working with common data science query and general languages (e.g. SQL + Python/R)