Sales Operations Specialist

2020-12-01 | po-020347

Company description

American company offering cutting-edge military-grade cybersecurity software solutions, with Fortune 500 companies and government agencies as their clients.

Responsibilities

1. Support Sales Operation Manager to create and develop mechanisms to improve sales operation efficiency

2. Drive improvement on reporting metrics and analytics related to sales activities, pipeline, and performance

3. Create and distribute sales reports, dashboards, and intelligence to sales leadership and other cross functional departments

4. Advocate ad-hoc reporting of sales reports for sales personnel and leadership

5. Day to day support of field sales team that includes reinforcing best practices, problem solving and resolution of issues

6. Assist with the management, organization, optimization of sales territories, accounts, contacts, leads, opportunities

7. Improve processes to drive greater sales efficiency

8. Be the subject-matter experience for advanced level Salesforce.com (CRM) support

9. Handle various sales applications and drive user engagement

10. Facilitate sales onboarding & new hire setup in sales applications

11. Provide training and create enablement materials for users as new Sales applications are deployed

12. Drive specific projects from start to finish, representing the interests of Sales Leadership and Operations as subject matter expert

Requirements

1. Bachelor’s degree required

2. Salesforce.com Administrator Certification or equivalent work proven experience (minimum 2 years)

3. 2+ experience in advanced Excel modelling skills including vlookups and pivot tables

4. Salesforce.com enhancement experience preferred (specifically, setting up reporting and workflow communication functionality, creating data fields for data management and setting up data feeds out).

5. Salesforce.com CPQ experience preferred

6. 2+ years’ experience in business, B2B enterprise sales or sales operations preferred

7. Excellent communication and analytical skills

8. Highly motivated self-starter for ambiguous tasks in fast pace work environment

9. Experience in task prioritization under pressure from tight timeline

10. Meticulous attention to detail

11. Ability to work independently, as well as part of a team, on multiple projects.