Director Sales Academy, Sales Academy, Retail

Purpose & Overall Relevance for the Organization:

This role is responsible to establish and drive a learning and consumer focused culture within the function. Use the knowledge and experience to engage and empower direct and indirect teams so that the functional goals are delivered. Ensure that systems (ATTICUS and AREA) and resources are available and updated locally for the WHS and Retail teams to perform at the highest level. Create clarity and operate with confidence and cross-functional collaboration including the Global Sales Academy. Influence and challenge stakeholders and partner. Look for the best practices within and outside organization and improvise the execution. With all these practices, ensure that the targeted audience are enabled and empowered to achieve the business goals through training and development and specific HR initiatives.

Key Responsibilities:   

1. Set the Japan Sales Academy seasonal strategy across WHS and Retail organizations to fully support the marketplace.
2. Deliver below objectives by leading team, collaborating with key stakeholders.
3. Embed and live up to a People First mentality.

Drive the Company's Brand and Product Knowledge enhancement to elevate brand credibility.

1. Leverage global tool (ATTICUS) with support from local product team (BU and Retail Buying) to create locally relevant Product and Brand training tool for WHS and Retail sales.
2. Organize category specialist (e.g. Running, Football, Styling and Women’s) On and Off site session for WHS key partners (KA buyer, district manager, and Brand Coach) and Retail Sales
3. Provide onsite product training for WHS key doors and Retail doors in case individual support needed.

Elevate Service and Selling Skill

1. Leverage global tool (AREA) to support Training coach and store coach to train store team about adidas retail service standard (Connect Engage Inspire)
2. Provide on site S&S training for Key doors (Retail and WHS)
3. Leverage NPS tool to recognize and elevate consumer centric culture (Retail)
4. Drive X-channel store staff recognition, Incentive and Best Practice sharing (WHS and Retail)

Retail People development

1. Plan and execute Retail Store and Backoffice team training collaborating with HR Business Partner
2. Train retail Training Coaches to elevate all store staff service level.
3. Plan and execute local Store Manager Program to elevate retail store leadership.

1. University degree in Business or equivalent professional experience
2. Industry: ideally in sports/fashion apparel and/or footwear
3. Leadership: >5 years as people manager
4. 10+ years’ experience in Brand, WHS, Retail or HR functions.
5. Fluent in Japanese and English
6. Passion for people development