Sr. Manager, Last Mile Execution Program Management

2023-03-23 | po-021448

Company description

The leading global US-based e-commerce company that offers a range of products and services, operating in over 15 different countries with over 341,000 staff.

Responsibilities

Manage end to Last Mile planning program roll-out including volume forecasting to capacity management, with considerable impact across multiple organizations.
Manage Planning to execution integration point and its program rollout to drive efficiency and effectiveness to the customer experience.
Work autonomously in an ambiguous environment, seeking to understand business problems, automation limitations, scaling factors, boundary conditions, and reasons behind leadership decisions.
Partner with teams across the business you support and beyond to source, allocate, and coordinate resources.
Solve ambiguous problems and proactively identify and mitigate risks (before they become roadblocks).
Work with program managers, business leaders, and the executive team to communicate and impact critical business initiatives.
Develop, implement, and govern Metrics reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects.
Engage other Amazon business units globally to share best practices and improve end-to-end outcomes for Amazon customers.
Is comfortable in different roles, sometimes supporting, sometimes leading, and has the ability to “roll up their sleeves” to drive initiatives to completion.
Works within time constraints to meet critical business needs.

Requirements

Bachelor’s Degree.
5+ years of program/product management experience.
Proficiency with data tools/systems including Excel.
Business Level of English.
Master's Degree/MBA.
Experienced in working with distributed teams, often in different countries.
Experience with logistics/e-retail.
Demonstrated ability to work in a fast-paced, ambiguous, deadline-oriented work environment.
You create order, without stifling progress and adaptation.
Leading new or start-up-related projects where processes will need to be defined, implemented, and iterated within the last mile.
Experience with SQL and tools such as Tableau.
Strong oral and written communication skills.
Excited about working in a diverse group and contributing to an inclusive culture.