Director, Retail Store Development

Lead the Store Development function for Own Retail, encompassing Store Development, Real Estate, Construction and Project Management, and Store Design. As such, this role is responsible for the full end to end management and planning of our store portfolio, including lease renegotiation, site selection, portfolio strategy execution, renovation, closures and expansion in full alignment with senior leadership and our global DTC, Retail NXT and Key City strategic priorities.  In addition to the main own retail scope, take on additional related projects as directed for L1 and L2 wholesale shop in shops and Franchise environments

Financial Accountabilities

Oversee, manage and administer our annual capex budget for own retail

Lease negotiation for new spaces, renewals and renegotiations on existing stores

Achievement of commercial and operational targets and KPI’s for new stores and remodels

Construction, design and fixture environment costs for store upgrades and new spaces in line with BPM  

Support the delivery of channel NS vs annual commercial target, and delivery of DCC%, and OOH% vs latest RFC  

 

Real Estate/ Planning

Align with VP DTC, APAC CE, Global Sales and APAC DTC teams on strategic direction for portfolio management

Prepare 2 yearly investment plans that consumer our capex budget, invest / expand / enhance the right spaces and propose stores for closure to manage optimal profitability

Proactively engage with agents and landlords with targeted and specific property searches, providing a clear remit and personally drive negotiation through to successful conclusion

Leverage lease management systems and other means to renegotiation existing lease agreements to ensure we are paying fair and competitive rents

 

Store Design

Work with APAC Consumer Experience team and global stakeholders (as required) to elevate the consumer experience in targeted stores

Work with Key and Focus city teams to ensure our focus for investment also fits with key city strategies allowing us to grow sales and market share faster than competition

Ensure the look and feel, and general physical environments are the very latest that allow us to showcase the full power of our brand

Ensure the level of detail and expenditure on the fixture environment aligns with the consumer purpose of the store – creator to value

Ensure that applicable digital elements are also fully integrated into our store designs and that the overall proposition fits with our clear understanding of consumers needs in that area

 

Construction, and Project Management

Tender for and oversee construction work carried out by appointed external contractors

Ensure they maintain an agreed schedule of work, and in the process abide by local personnel and health & safety ways of working

Ensure work is not only carried out in full and on time, but that the standard of work completed, levels of finishing and execution are also of the highest quality

 

Personnel Management

Responsible for a team of construction/ project management, administration and design experts coming from either a financial and / or real estate and / or design background (qualified architects for example)

Responsible for team development, coaching and feedback to ensure working to optimal capacity at all times, and building successful, long term career plans for the team

Play a key role in numerous strategic and tactical PMO projects, including but not limited to; Retail NXT, Key and Focus Cities, Omni-channel, and several others