Solutions Consultant

2022-02-10 | po-020835

Company description

Payments platform which provides businesses with a modern end-to-end infrastructure to accept, process and disburse payments online. Merchants have access to powerful payment tools, comprehensive risk management solutions, as well as connection to card networks and consumers' preferred payment methods. Enables revenue growth and seamless payment experiences across online, in-store and in-app.

Responsibilities

• Work closely with the Sales team to identify new business opportunities and develop business development processes; provide pre-sales support through product demonstrations, on client sites.

• Support sales team in development of business relationship and partnership with all local stakeholders, including payment ecosystem.

• Work closely with the Customer Success Operations and Technical Services team to grow existing merchants; post-sales support on how to use our product.

• Master Omise products and creatively initiate payment solutions to solve merchant problems and ultimately to provide the best experience for their users

• Provide consultation and advice to partners and merchants on how to optimize payments using Omise’s platform in a professional manner and to agreed timeframes

• Work with the Product team to localise the product/solution for the market

• Evaluate clients’ business needs and expected issues to address possible problems and solutions to ensure

seamless payment processing, which possibly include technical support and troubleshooting where needed.

• Work closely with team to foster teamwork and operation best practice for Japan market

• Collaborate cross-functionally with teams internally to define priorities, plan joint roadmaps with partners and

help solve critical issues across the organization

• Assist the IT Infrastructure team in managing technical tasks related to production deployed in Japan data

center

Requirements

5+ years of experience in solutions consultant, technical consultant or similar roles from related businesses. Knowledge in Payment business is a big plus.

• Experience in technology companies on channel partnership efforts or product solutions

• Proven successful track record of identifying opportunities for partners to utilize company products and

services

• A fast learner is self-driven, result-oriented, ready for new challenges, and possess strong commercial sense

• Be a great team member, while still enjoying working independently

• Professional verbal and written communication skills – including sales and consulting skills, such as

presentations and negotiations.

• Able to proficiently communicate in Japanese, both spoken and written. English on a business level is also

essential.