Product Knowledge Manager
2021-03-19 | po-020496
Company description
1. Setting business goals to contribute to important program indicators
2. Team management of 20 people
3. Business planning, progress management and problem solving
4. Support for reviewing and proofreading content created by content writers
5. Planning of various projects and participation as a member (existing programs, new projects, etc.)
6. Improving knowledge quality and productivity by examining process automation points and implementation methods (team in-house production, in-house production, outsourcing)
7. Build a new era of knowledge production process that introduces AI in collaboration with the AI engineer team.
2. Team management of 20 people
3. Business planning, progress management and problem solving
4. Support for reviewing and proofreading content created by content writers
5. Planning of various projects and participation as a member (existing programs, new projects, etc.)
6. Improving knowledge quality and productivity by examining process automation points and implementation methods (team in-house production, in-house production, outsourcing)
7. Build a new era of knowledge production process that introduces AI in collaboration with the AI engineer team.
Responsibilities
1. Setting business goals to contribute to important program indicators
2. Team management of 20 people
3. Business planning, progress management and problem solving
4. Support for reviewing and proofreading content created by content writers
5. Planning of various projects and participation as a member (existing programs, new projects, etc.)
6. Improving knowledge quality and productivity by examining process automation points and implementation methods (team in-house production, in-house production, outsourcing)
7. Build a new era of knowledge production process that introduces AI in collaboration with the AI engineer team.
Requirements
1. Over 3 years of management experience in operational process improvement
2. WEB direction experience
3. Smartphone technical center experience (SV or higher is desirable)
4. Other technical call center experience (SV or higher is desirable)
5. Those who are interested in the latest information on smart devices such as smartphones
6. Those who can actively work on problem solving.
7. Those who can promote improvement with new ideas as a game changer without being bound by existing ideas.
8. Those who value diversity and can communicate smoothly with team members.
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Job Summary
IT, Internet, & eCommerce
Industry
Japan
Location
9 - 11.5 Million
Salary
Manager
Job level
Contacts
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