Product Manager

2021-10-22 | po-020106

Company description


The leading global US based e-commerce company that offers a range of products and services, operating in over 15 different countries with over 341,000 staff.

Responsibilities


1. Manage B2B Payments cross-functional operational efforts, working with engineering, product, customer service, policy, training and other operational teams to ensure smooth rollout of new B2B payments product features in Japan.

2. Facilitate discussion and coordination among operational stakeholders across the company in order to manage all existing resources in the most effective way.

3. Assess voice of customers, identify business opportunities, articulate required customer experience and clarify Japan specific requirements.

4. Define those business requirements working closely with sales team and research team, and verify / localize products to ensure customer experience working with global product management / development teams.

5. Maintain and refine programs and initiatives, establishing best practices, next steps, and outcomes.

6. Work closely with global B2B Payments product management team to understand mid-long term roadmap, reflect Japan specific requirements to roadmap, and keep leaderships updated on project status and issues / opportunities in products.

Requirements


1. Manage B2B Payments cross-functional operational efforts, working with engineering, product, customer service, policy, training and other operational teams to ensure smooth rollout of new B2B payments product features in Japan.

2. Facilitate discussion and coordination among operational stakeholders across the company in order to manage all existing resources in the most effective way.

3. Assess voice of customers, identify business opportunities, articulate required customer experience and clarify Japan specific requirements.

4. Define those business requirements working closely with sales team and research team, and verify / localize products to ensure customer experience working with global product management / development teams.

5. Maintain and refine programs and initiatives, establishing best practices, next steps, and outcomes.

6. Work closely with global B2B Payments product management team to understand mid-long term roadmap, reflect Japan specific requirements to roadmap, and keep leaderships updated on project status and issues / opportunities in products.

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Job Summary

Image Description
IT, Internet, & eCommerce Industry
Tokyo Location
10 - 13 Million Salary
Manager Job level
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