POSITIONS

 
Japan's Premier Provider of Executive Search

Support Engineer Tokyo

TBG-019617
Position

08-06 Support Engineer/サポートエンジニア

Company

Information & Technology

Salary(¥):
6-10 million
Responsibilities
1. Troubleshooting of client side part of security solution (mainly Windows)
2. Responsible for client-side customer requests under defined SLAs
3. Escalating difficult cases if necessary

労働時間・賃金の詳細、試用期間の有無、加入保険等の詳細は求職者と面接の際に明示予定
Requirements
1. Excellent Windows (mostly 7, 8, 10) troubleshooting skills (e.g. Windows slowness, freezes).
2. Networking knowledge (TCP/IP), understanding different types of proxies.
3. Native Japanese language.
4. English (reading/writing) to be able to escalate issues to HQ support.