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Executive Technology Support Services Specialist Tokyo


03-03 Executive Technology Support Services Specialist/エグゼクティブテクノロジーサポートサービススペシャリスト


Life Sciences

11 million
1. Partners closely with Hosting, Enterprise Architecture, IT Strategy, Cyber Security and Network Infra-structure to ensure a cohesive, integrated infrastructure environment to meet the company’s business needs.
Innovation (The required level of scientific knowledge, knowledge sharing, innovation and risk taking)
Complexity (Products managed, mix of businesses, internal and/or external business environment, cul-tural considerations)
2. Assures that systems and technology enable the business and business processes, deliver information for decision making, or connect employees, customers, and suppliers with easy to use, available, relia-ble, serviceable, responsive and cost-effective systems and/or technology.
3. Assure strategic and tactical plans are met. Responsible for budget commitments and forecasting for the group or service delivery area.
4. Collaborate with a globally-dispersed organization including off-shore mix of vendor partner staff aug-mentation
5. Achieves/improves SLAs, root cause/corrective actions & customer satisfaction metrics


1. Bachelor’s degree or equivalent industry experience; master’s degree preferred
2, Global experience with integration and divestitures strongly preferred
3. 5+ years of experience in multiple IT roles.
4. Significant experience in managing Executive-facing services delivery, including support during IT in-tegrations and divestitures.
5. Strong business acumen and communication skills to drive business value discussions with executive leadership
6. Strong written and verbal communication skills in both Japanese and English
7. Strong business knowledge, analytical, and problem-solving skills.