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Head of Consumer Intelligence Tokyo


01-16 Head of Consumer Intelligence/ヘッドオブコンシューマーインテリジェンス


Consumer Goods & Retail

30 million
1. Lead creating and executing the research and analytics roadmap focusing on short, mid, and long term opportunities for Japan’s retail business
2. Lead a team of highly motivated and effective researchers (Market and UX) and analysts (Business Intelligence and Data Science)
3. Champion the “voice of the customer” in business decision making by proactively engaging with local and global VPs and Directors of cross-functional business units such as Finance, Product, Marketing, Technology, and more
4. Coach Market and UX researchers to drive impactful action plans by working hand in hand with stakeholders in defining the business/customer problem, executing high quality quantitative and qualitative research, sharing the research results in a timely fashion, and providing guidance in translating insights into business actions
5.Guide analysts in accelerating business impact by working backwards from a hypothesis and creating scalable solutions in experimentation and measurement
1. 10+ years of relevant work experience in market research and/or data analytics, preferably both research and analytics but can be one.
2. Deep knowledge of consumer behavior and marketing – preferably in retail eCommerce.
3. Strong people management skills in effectively motivating team members to achieve goals
4. Executive level verbal and written communication skills able to influence senior leaders in taking actions based on consumer insights
5. Ability to think big and influence innovation on current and future products, programs, and customer experiences on behalf of the Japanese consumers
6. Demonstrated ability in communicating with technical and non-technical stakeholders across multiple business units globally and locally
7. Excellent ability in quantitative and qualitative analysis and able to turn meaningful insights into impactful action plans
8. Strong self-motivated problem solver who can connect the dots and define a holistic strategy with minimal guidance
9. English business level proficiency required