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Enterprise Account Manager in Tokyo


03-01 Enterprise Account Manager / エンタープライズアカウントマネージャー


Consumer Goods & Retail

7-1 milion
1. Develop a territory customer account management plan.
2. Report on prospect onboarding pipeline and customer spend adoption.
3. Meet or exceed targets for customer account management.
4. Initiate prospecting and lead generation activities.
5. Educating and networking with key prospect and customer contacts.
6. Ability to converse with senior customer stakeholders including CPOs, VP’s Supply Chain, and others.
7. Contribute to contracting activities for large, complex deals.
8. Develop long term relationships with multiple stakeholders in customer accounts.
9. Relay customer needs and requirements back to internal teams including Product Management and Category Management teams.
10. Drive periodic innovation aimed at improving customer satisfaction.
11. Work closely with marketing, merchandising, business development, customer service and other key internal stakeholders.

1. BA/BS degree.
2. 4 to 6+ Years B2B large enterprise sales and/or account management experience.
3. Knowledge of Procure-to-Pay (eProcurement), System-Integration and Tender-Processes at large enterprises.
4. Superior Japanese and English communication skills – both verbal and written.
5. Proven analytical skills and ability to influence people both internally and externally.
6. Decisive and able to move with speed to implement ideas.
7. A passionate, self-starter, ready to take local customer experience to the next level.
8. Broad commercial awareness developed in a fast-moving environment.