POSITIONS

 
Japan
TBG-018253

Company:

Information & Technology

Position:

7-20 IT - Client Engagement / IT 顧客担当

Salary(¥):

9-11.5 million

Responsibilities

1. Relationship management with customers targeting communication carriers, building relations with decision-makers.
2. Relationship management with internal stakeholders in the internal business division, building relations with decision-makers.
3. Proactively collect the needs and feedback of customers / internal business departments, encourage the IT department to take necessary actions, and coordinate the response situation to the customer / internal business departments.
4. Accurate and prompt communication and reporting in case of incident.
5. Creating and implementing an account plan.
6. Project execution support.
7. Vendor management.

Requirements

1. Understand and exhibit the contractual agreements and resolve issues/constrains.
2. Demonstrated ability to work independently and collaboratively with all levels of staff and management.
3. Ability to effectively respond to dynamically changing work environment and to positively influence for managing vendor relations.
4. Able to work under pressure.
5. Budget, Procurement and Contracts management.
6. Reasonable IT financial knowledge.
7. Strong collaboration, negotiation, and influencing skills cross-functionally, cross country and region, and throughout multiple organization levels.
8. Ability to multitask and manage high volumes of activity & demonstrate measurable results.
9. Demonstrated aptitude towards high standards for quality and performance.
10. Entrepreneurial spirit, hands-on approach, focused on continuous and incremental improvement.