4-17 Japan Key Account Management Sales / 顧客管理


6-9 million


1. Key Account Management for strategic Japanese customers.
2. Coordinate with Head of JKAM to implement and execute business development plan.
3. Identify potential business development opportunities in targeted Japanese companies.
4. Identify new potential prospects (target creation and prioritization).and necessary strategy to secure new business
5. Proper implementation must be arranged with internal/external stakeholders.
6. SOP and agreed rate should be maintained and stored.
7. Monthly billing, regular reporting to be conducting as per customer agreement.
8. Day-to-day monitoring of shipments Key Accounts have.
9. Trouble shooting in case of major problems to satisfy and maintain customer
10. Provide spot quotation to customers.
11. Support RFQ processes.
12. Monitor customer satisfaction level by regular Review Meeting.
13. Ensure smooth communication and alignment (SOP,quotations)


1. Functional experience in air / sea / customs brokerage.
2. Sales experience.
3. Complete understanding of PA (strategy and products).
4. Local market knowledge (customers, competitors, suppliers).
5. Expertise and professionalism in customer contacts, understanding of customer requirements, analysis and resolution of problems and complaints
6. Self driven and with strong spoken and written communication skills
7. Relationship building and maintenance capabilities.
8. Results oriented
9. Customer focus
10. Presentation skills
11. Persistence