POSITIONS

 
Japan
TBG-017513

Company:

Consumer Goods & Retail

Position:

1-30 CX Analyst

Salary(¥):

7-10 million

Responsibilities

1. supporting the scoping, planning, and execution of Customer Service initiatives.
2. experienced at leveraging data analysis techniques for identifying and removing customer pain points in order to drive improvements to the overall.

Requirements

1. Experience with business/statistical analysis within a fast paced metrics driven environment.
2. Ability to manage and communicate across a broad cross section of management, stakeholders, and functions.
3. Ability to listen to and persuade others based on sound logic and data analysis.
4. Goal driven, target orientated, able to step back and look at the bigger picture.